Some things to note:
Coaching sessions can be done face to face at my coaching space in Kingston, Tasmania or another place that both the client and I agree on (cafe, beach, park etc.), via Zoom or over the phone.
Most sessions will be approximately 60 minutes.
For best results the 12 week coaching series is recommended. This consists of 6 x fortnightly sessions.
Sessions can be tailored to weekly or fortnightly upon discussion.
Clients may choose if they would like to transition into fortnightly or monthly ongoing sessions after this and cease coaching at anytime after each complete session.
The free discovery session is an opportunity for us to connect and establish our relationship and compatibility. We will highlight any areas of your life where you would especially like to create a change. You will have the opportunity to ask questions and raise any concerns that will help you understand the coaching process.
All coaching sessions are completely confidential. I will not share the fact that you are my client, any information about you, or anything you have told me without your consent. If I have serious cause for concern for your personal safety or the safety of another person I will contact the appropriate authority in order to keep you safe.
There are some people that might be unsuitable for life coaching and better suited to another service (e.g. a psychologist or psychiatrist)
The following groups of people I will not enter (or will terminate) a coaching agreement:
- Someone who has a diagnosed psychiatric illness that significantly interferes with the coaching process.
- Someone who is significantly affected by drugs or alcohol during a session.
- Someone who demonstrates a consistently low level of commitment to the coaching process.
The 12 week coaching series is usually paid for in full prior to the first session. If you find this is a barrier to booking with True Life Calling please let me know during the discovery session and I will happily set up a payment plan with you that can be paid before each session or in 3 seperate payments (prior to each month).
Fees paid are non-refundable unless the client is not satisfied with the service they’ve received. If you are not completely satisfied with the service you receive throughout the coaching process please contact me to discuss the reasons around this so we can resolve it as soon as possible.
If you need to cancel an appointment please provide at least 24 hours notice. I will also respect the same process if I need to cancel and reschedule.
Please feel free to give me a call to discuss any details about the coaching process.
Email and SMS support is offered in between sessions should the client require it. However, I prioritise family life first and will respond to your message within 24 hours of receiving it.